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What to Look For in a Roofing Company

December 4, 2023

If you're getting your roof replaced, it's a major home investment you'll want to get right. The roofing contractor you choose can truly make or break the whole experience. According to IBISWorld, as of 2023, there are just over 37,000 roofing contractors in the United States. This means there are many contractors for you to select from. Learning what you should be looking for as you look to hire a roofing contractor can help you select the one that's right for you. Here are some of the key factors to consider as you look for a roofer.


Seek Out Referrals and Consider Reputation

When searching for a roofing contractor, don't underestimate the value of word-of-mouth recommendations. Talk extensively to neighbors, family, friends, and colleagues who have had roof replacements done in recent years. Ask if they were fully satisfied with the roofing company's quality of work, professionalism, timeliness, and overall service. Online reviews can also be helpful. Ideally, look for a roofing contractor who has cultivated a stellar reputation and many strong referrals over years of local service.


Choose a Locally Established Business

It's wise to look for a roofing company that has been operating and serving your local area for many years. A locally established business will be intimately familiar with local building codes, permit processes, climate factors that affect roofs, and more. They likely have good relationships with local suppliers as well. Plus, a company that has deep roots in your city or town may be more accountable than a pop-up contractor without ties to the community.


Verify Warranty Terms and Length

One of the most critical factors to investigate is what kinds of warranties and guarantees the roofing contractor provides on their labor and workmanship. Many reputable companies offer 10 to 20-year labor warranties as an assurance of quality and long-term durability. Top roofing manufacturers like GAF also offer material guarantees that a local company can provide. Having both labor and material warranties gives you essential peace of mind about leaks, repairs, and other issues long after your new roof is installed.


Look For Friendly and Responsive Communication

Even if a roofing company does impeccable work, unpleasant or poor communication can ruin the whole experience. As you evaluate contractors, look for a friendly company that's patient in answering all of your questions as well as responsive in their communications via phone, email, and in person. Clear, consistent communication at every step is key for a smooth process. If a company seems constantly rushed or difficult to contact, keep looking.


Verify a Detail-Oriented Process

The right roofing contractor will take time to do a careful, thorough assessment of your existing roof, measure and plan out the full project, pull any needed permits, and keep you informed during the tear-off and installation process. They should clearly outline what to expect in terms of home protection, cleanup, a project timeline, material deliveries, work crew schedules, and all other details. Careful attention and communication prevent unwelcome surprises or problems.


Check Licensing and Insurance

Never hire a roofing contractor who can't readily provide you with up-to-date licenses, bonding information, and insurance certificates. Checking these protections ensures you don't take on liability and protects you if issues like property damage or injuries take place. Verify that the company carries adequate workers' compensation and general liability insurance to cover employees and subcontractors.


Compare Pricing Carefully

Be cautious of roofing bids that seem suspiciously cheap, as quality may be cut elsewhere or hidden problems could arise warranting extra costs later. However, also know that the most expensive estimate doesn't necessarily equate to the best work or service. Solicit several bids and carefully compare pricing, materials included, timeline, warranties, and other details to determine fair market value and quality. Itemized bids make this step easier.


Verify Material Expertise

Take time to ask the roofing contractor about the pros and cons of different roofing materials for your specific home style and climate considerations. They should be able to explain realistic lifespan, maintenance needs, warranty terms, benefits, and costs for asphalt, metal, tile, slate, and other material options. Having a contractor well-versed in materials can help you make the best long-term choice.


Doing your due diligence to thoroughly vet potential roofing contractors pays off exponentially when it's time for your roof replacement project. Choosing the right contractor helps ensure the process goes smoothly and that your investment is protected for many years to come. If you need roofing work completed, our team would love to assist you. Contact Pa's Construction LLC today to discuss your project and to obtain an estimate.

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